daybet11 Privacy Policy

This Privacy Policy ("Policy") is issued by daybet11 ("daybet11," "we," "us," or "our") and applies to all personal data collected through the daybet11 website at daybet11.vip, including all associated pages, features, games, and services (collectively, the "Platform"). This Policy is effective as of 1 January 2026 and supersedes all previous versions.

daybet11 operates as an online gaming and sports betting platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and other regions nationwide. As a platform that handles financial transactions and personal account information, daybet11 takes data privacy seriously and is fully committed to complying with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

By registering an account on daybet11, accessing the Platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

This Policy should be read together with daybet11's Terms and Conditions, which are available at daybet11.vip/terms-conditions and are incorporated herein by reference.

For the purposes of the Data Privacy Act of 2012 and this Policy, daybet11 acts as the Personal Information Controller (PIC) with respect to the personal data of its registered players and website visitors. As PIC, daybet11 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

daybet11 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy laws. You may contact the daybet11 DPO at any time using the contact details provided in Section 15 of this Policy.

Where daybet11 engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and cloud hosting services — those providers act as Personal Information Processors (PIPs) and are contractually bound to process data only in accordance with daybet11's instructions and applicable law.

daybet11 collects the following categories of personal data from players and website visitors. We collect only the minimum data necessary for the purposes described in this Policy.

daybet11 does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly necessary for identity verification purposes as required by anti-money laundering regulations.

daybet11 collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing identity verification (KYC), making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated Collection: Technical and usage data collected automatically through cookies, web beacons, server logs, and similar tracking technologies when you access or interact with the Platform (see Section 8 for details on cookies);
• Third-Party Sources: Identity verification data from KYC service providers; fraud detection signals from payment processors; publicly available information used to verify your identity or detect prohibited conduct;
• Inferred Data: Preferences, risk profiles, and behavioral patterns inferred from your usage of the Platform, used to personalize your experience and comply with responsible gaming obligations.

daybet11 does not purchase personal data from data brokers or marketing list providers. All data collected by daybet11 originates from your direct interaction with the Platform or from service providers engaged to support Platform operations.

daybet11 uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your daybet11 player account, including processing your registration, verifying your identity, and managing your account settings;
• Service Delivery: To provide access to games, process bets and wagers, calculate and pay out winnings, and deliver all features of the daybet11 Platform;
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other approved payment methods in Philippine Peso;
• Legal Compliance: To comply with the Anti-Money Laundering Act (RA 9160), the Data Privacy Act (RA 10173), PAGCOR regulatory requirements, and other applicable Philippine laws and regulations, including mandatory reporting obligations;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other prohibited conduct on the Platform;
• Responsible Gaming: To monitor gaming behavior, enforce deposit limits and self-exclusion requests, identify signs of problem gambling, and fulfill our responsible gaming obligations;
• Customer Support: To respond to your inquiries, resolve disputes, process complaints, and provide technical assistance through live chat and email support;
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided consent or where we have a legitimate interest, and always with an easy opt-out option;
• Platform Improvement: To analyze usage patterns, conduct internal research, and improve the features, performance, and user experience of the daybet11 Platform;
• Legal Claims: To establish, exercise, or defend legal claims in connection with disputes involving your account or use of the Platform.

daybet11 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.

Under the Data Privacy Act of 2012, daybet11 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and daybet11 — specifically, to operate your account, process bets, and facilitate payments. Without this processing, daybet11 cannot provide its services to you;
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including anti-money laundering reporting obligations, PAGCOR regulatory requirements, and tax reporting obligations;
• Legitimate Interests: Processing is necessary for daybet11's legitimate interests in preventing fraud, ensuring platform security, improving services, and conducting responsible gaming monitoring — provided those interests are not overridden by your rights and interests;
• Consent: For marketing communications and non-essential cookies, daybet11 relies on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

daybet11 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other approved payment service providers, for the purpose of processing deposits and withdrawals in Philippine Peso;
• Identity Verification Providers: Third-party KYC and age verification service providers engaged to verify your identity and age in compliance with regulatory requirements;
• Fraud Detection Services: Third-party fraud prevention and risk management providers who assist daybet11 in detecting and preventing fraudulent activity on the Platform;
• Cloud & Hosting Providers: Infrastructure and cloud service providers who host the daybet11 Platform and store data on daybet11's behalf, subject to strict data processing agreements;
• Regulatory Authorities: The Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law or regulation;
• Law Enforcement: Philippine law enforcement agencies, where daybet11 is legally compelled to disclose information in connection with a criminal investigation or court order;
• Professional Advisors: Lawyers, auditors, and accountants engaged by daybet11, subject to professional confidentiality obligations;
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of daybet11's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

All third parties with whom daybet11 shares personal data are required to handle that data in accordance with applicable Philippine data privacy law and daybet11's data protection standards. daybet11 does not authorize any third party to use your personal data for their own independent purposes.

daybet11 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and deliver a personalized gaming experience. A cookie is a small text file placed on your device when you visit the Platform.

daybet11 uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in, security tokens, and cookies that remember your language and currency preferences. These cannot be disabled without breaking core Platform functionality;
• Performance & Analytics Cookies: Used to collect anonymized data about how players use the Platform — such as which pages are visited most frequently and how long sessions last — to help daybet11 improve the Platform experience;
• Functional Cookies: Used to remember your preferences, such as your preferred game category, display settings, and responsible gaming limits, so you do not need to re-enter them on each visit;
• Marketing Cookies: Used to deliver relevant promotional content and bonus offers based on your activity on the Platform. These are only set with your prior consent.

You may manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling strictly necessary cookies may impair your ability to use the Platform. For detailed instructions on managing cookies in your specific browser, please refer to your browser's help documentation.

daybet11 does not use cookies to track your activity on third-party websites outside of the daybet11 Platform.

daybet11 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Account Data: Retained for the duration of your active account relationship with daybet11, plus a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements under RA 9160;
• Transaction & Financial Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act and Bureau of Internal Revenue regulations;
• Identity Verification Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later;
• Customer Support Records: Retained for three (3) years from the date of the last interaction, to support dispute resolution and quality assurance;
• Marketing Consent Records: Retained for the duration of your consent plus three (3) years, to demonstrate compliance with consent requirements;
• Technical & Usage Logs: Retained for up to twelve (12) months, after which they are anonymized or deleted.

Upon expiry of the applicable retention period, daybet11 will securely delete or anonymize your personal data in accordance with its data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to any individual.

daybet11 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption: All data in transit is protected by 256-bit SSL/TLS encryption. Sensitive data at rest, including financial information and identity documents, is encrypted using AES-256 encryption;
• Access Controls: Access to personal data is restricted to daybet11 personnel and authorized service providers who have a legitimate need to access it. All access is logged and subject to regular review;
• Two-Factor Authentication: daybet11 supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorized access;
• Penetration Testing: daybet11's systems are subject to regular security assessments and penetration testing by qualified security professionals to identify and remediate vulnerabilities;
• Incident Response: daybet11 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, daybet11 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay;
• Staff Training: All daybet11 personnel who handle personal data receive regular data privacy and security training.

While daybet11 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. daybet11 cannot guarantee absolute security, and you use the Platform at your own risk. You are responsible for maintaining the confidentiality of your account login credentials and for any activity that occurs under your account.

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by daybet11. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15.

daybet11 will respond to all data subject rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case daybet11 will notify you of the extension and the reasons for it. daybet11 will not charge a fee for processing rights requests unless they are manifestly unfounded or excessive.

If you are not satisfied with daybet11's response to your rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.

daybet11 employs age verification procedures at the point of registration and at periodic intervals to prevent underage individuals from accessing the Platform. If daybet11 discovers or has reason to believe that personal data has been collected from a person under the age of 21, daybet11 will immediately suspend the relevant account, delete the personal data in question, and take appropriate steps to prevent further access.

If you are a parent or guardian and believe that your child under the age of 21 has registered on the daybet11 Platform or provided personal data to daybet11, please contact our support team immediately at [email protected] so that we can take prompt action. We take underage gambling extremely seriously and will act swiftly on any such report.

daybet11 also recommends that parents and guardians use parental control software to prevent minors from accessing online gambling platforms. For more information on responsible gaming tools available to families, please visit daybet11.vip/responsible-gaming.

daybet11 primarily stores and processes personal data within the Republic of the Philippines. However, some of daybet11's third-party service providers — including cloud hosting providers, identity verification services, and fraud detection platforms — may process personal data in other countries.

Where personal data is transferred outside the Philippines, daybet11 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include:

• Contractual clauses that impose data protection obligations on the recipient equivalent to those under Philippine law;
• Transfers to countries that have been assessed as providing an adequate level of data protection;
• Binding corporate rules where the recipient is part of the same corporate group as daybet11.

By using the daybet11 Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of daybet11's services, subject to the safeguards described above. If you would like more information about the specific safeguards in place for any particular cross-border transfer, please contact our Data Protection Officer.

daybet11 reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. When material changes are made to this Policy, daybet11 will notify registered players by posting a prominent notice on the Platform and, where practicable, by sending an email notification to the address registered on your account.

The updated Policy will take effect from the date specified in the notice. Your continued use of the daybet11 Platform after the effective date of any update constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you must stop using the Platform and may request account closure in accordance with the Terms and Conditions.

The version number and effective date displayed at the top of this document indicate the current version of this Policy. If you have any questions about changes to this Policy, please contact our Data Protection Officer using the details in Section 15.

If you have any questions, concerns, or complaints about this Privacy Policy or daybet11's data processing practices, or if you wish to exercise any of your rights under the Data Privacy Act of 2012, please contact our Data Protection Officer through any of the following channels:

daybet11 is committed to resolving all privacy-related concerns promptly and fairly. If you are not satisfied with daybet11's response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data privacy matters in the Philippines.

For responsible gaming concerns, including self-exclusion requests and problem gambling support, please visit daybet11.vip/responsible-gaming or contact our support team and mark your message "Responsible Gaming Request" for priority handling.